The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 22, 2016

Filed:

Jul. 16, 2009
Applicants:

Bruce S. Campbell, Plano, TX (US);

Burton M. Strauss, Iii, Highland Village, TX (US);

Myron C. Dolecki, Colleyville, TX (US);

Inventors:

Bruce S. Campbell, Plano, TX (US);

Burton M. Strauss, III, Highland Village, TX (US);

Myron C. Dolecki, Colleyville, TX (US);

Assignee:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/14 (2006.01); G06Q 30/06 (2012.01); G06F 21/32 (2013.01); G06F 21/34 (2013.01); G06Q 20/36 (2012.01); G06Q 30/04 (2012.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/06 (2013.01); G06F 21/32 (2013.01); G06F 21/34 (2013.01); G06Q 20/3674 (2013.01); G06Q 30/04 (2013.01); H04L 69/32 (2013.01); G06F 2221/2141 (2013.01);
Abstract

A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal-page service.


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