The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 22, 2016

Filed:

May. 02, 2012
Applicants:

Vishal S. Batra, Noida, IN;

Prasad M. Deshpande, Mumbai, IN;

Sachin Gupta, New Delhi, IN;

Mukesh K. Mohania, Agra, IN;

Sumit Negi, New Delhi, IN;

Inventors:

Vishal S. Batra, Noida, IN;

Prasad M. Deshpande, Mumbai, IN;

Sachin Gupta, New Delhi, IN;

Mukesh K. Mohania, Agra, IN;

Sumit Negi, New Delhi, IN;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/02 (2012.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/02 (2013.01); G06F 17/30 (2013.01);
Abstract

Provided are techniques for providing personalized recommendations. One or more transactions are received from one or more customer interaction channels. The received one or more transactions are stored in an incremental data store. One or more predictive rules are generated based on the received one or more transactions and based on one or more transactions previously stored in the incremental data store. In real-time, one or more personalized recommendations specific to a user and to the received one or more transactions are generated using the one or more generated predictive rules.


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