The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 15, 2016
Filed:
Dec. 31, 2009
Shawn F. Granda, Novi, MI (US);
Anthony J. Sumcad, Southfield, MI (US);
Kevin R. Krause, Plymouth, MI (US);
Shawn F. Granda, Novi, MI (US);
Anthony J. Sumcad, Southfield, MI (US);
Kevin R. Krause, Plymouth, MI (US);
General Motors LLC, Detroit, MI (US);
Abstract
The described method and system provide a connectivity problem resolution mechanism that uses a data mode call in order to diagnose a connection problem while avoiding audible ringing and or inadvertent user pick-up during error diagnosis and correction. The system includes three primary functions and elements including cellular error message recognition, error response handling configured to update and/or maintain processes, and new error message capture. This system is usable both online and offline. Error recognition may be based on error message matching or keyword matching.