The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 08, 2016

Filed:

Jun. 11, 2015
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Monimoy Deb Purkayastha, Bangalore, IN;

Ashish Mishra, Bangalore, IN;

Narender Singh Pal, Bangalore, IN;

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/24 (2006.01); H04M 3/08 (2006.01); H04M 3/22 (2006.01); H04M 3/51 (2006.01); G06N 7/00 (2006.01);
U.S. Cl.
CPC ...
H04M 3/2281 (2013.01); G06N 7/00 (2013.01); H04M 3/5175 (2013.01); H04M 3/5191 (2013.01);
Abstract

Local call information data sets are obtained for each of a plurality of devices engaged in a call, the local call information data sets comprising call attributes and associated metadata. Call signaling is mapped by correlating at least one attribute pertaining to the call in each of the local call information data sets. Global end-to-end call state machine is generated subsequent to mapping of call signaling. The global end-to-end call state machine includes a plurality of global states. Each global state represents a local state of each device along with state transition indicating change in the local state of at least one device.


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