The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2016
Filed:
Aug. 22, 2014
Applicant:
Metaswitch Networks Limited, Enfield, Middlesex, GB;
Inventor:
Mark Edward Overton, Middlesex, GB;
Assignee:
Metaswitch Networks Limited, Enfield, Middlesex, GB;
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04M 3/22 (2006.01); H04L 29/06 (2006.01); H04L 1/24 (2006.01);
U.S. Cl.
CPC ...
H04M 7/0084 (2013.01); H04L 1/246 (2013.01); H04L 65/103 (2013.01); H04L 65/104 (2013.01); H04L 65/1043 (2013.01); H04L 65/1083 (2013.01); H04L 65/80 (2013.01); H04M 3/2209 (2013.01); H04M 3/2218 (2013.01); H04M 3/2254 (2013.01);
Abstract
The present invention provides a method and apparatus for collecting diagnostic messages and collating them into correlated groups to be matched to specific calls, to identify and diagnose issues with those calls.