The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2016
Filed:
Jun. 07, 2013
Mxgo Technologies, Inc., Pleasanton, CA (US);
Jens U. Horstmann, Santa Clara, CA (US);
Vincent L. Tang, Pleasanton, CA (US);
Alan Rothkopf, Palo Alto, CA (US);
Tal Dayan, Cupertino, CA (US);
Arie Avnur, Cupertino, CA (US);
Justin M. Kitagawa, Moraga, CA (US);
Carolyn B. Boyce, Sunnyvale, CA (US);
Aleksandr M. Schvartsman, Sunnyvale, CA (US);
Aswath N. Satrasala, Sunnyvale, CA (US);
Ajay Govindarajan, Santa Clara, CA (US);
MXGO Technologies, Inc., Pleasanton, CA (US);
Abstract
A server includes a mail interface that can communicate messages using various formats and protocols to track down recipients of important messages. An automated dispatcher maintains dispatching rules that establish preferences for message routing. The dispatching rules distinguish between email, mobile-phone, and pager addresses and communication protocols and can be set to try different addresses and protocols to get a message to one or more recipients. Forwarded messages can be reformatted for the receiving device, while a copy of the original message is retained. Messages may be reformatted to include the phone number of the message sender. The reformatted message can then present the user with an option to return the message via a phone call. The reformatted message can include more than one phone number, in which case the sender's phone numbers can be prioritized for presentation to the user. The reformatted message can also present the user with an option to review notes or other contact-specific information prior to responding to the message.