The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9477971 B1

PDF
Full Text
Expired
Date of Patent:
Oct. 25, 2016

Filed:

Oct. 14, 2013
Applicant:

Nuance Communications, Inc., Burlington, MA (US);

Inventors:

Shreedhar Madhavapeddi, Seattle, WA (US);

John F. Pollard, Seattle, WA (US);

Assignee:

Nuance Communications, Inc., Burlington, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); H04M 3/00 (2006.01); G06Q 30/02 (2012.01); H04M 3/487 (2006.01); H04M 3/533 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0267 (2013.01); G06Q 30/0241 (2013.01); G06Q 30/0251 (2013.01); H04M 3/4878 (2013.01); H04M 3/53366 (2013.01); H04M 2201/40 (2013.01); H04M 2203/353 (2013.01); H04M 2203/4518 (2013.01); H04M 2207/18 (2013.01);
Abstract

Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).


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Madhavapeddi, Shreedhar. (2016). Providing contextual information for spoken information (U.S. Patent No. 9477971). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9477971

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