The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 25, 2016
Filed:
Mar. 01, 2013
Applicant:
Clarabridge, Inc., Reston, VA (US);
Inventors:
Thomas Mathew, Herndon, VA (US);
Kenneth Robert Voorhees, Vienna, VA (US);
Assignee:
CLARABRIDGE, INC., Boston, MA (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 30/02 (2012.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30705 (2013.01); G06F 17/27 (2013.01); G06Q 30/0201 (2013.01);
Abstract
A system and method of identifying root cause of an observation by leveraging features from unstructured data is disclosed. A report generation component may be configured to generate a report. A report presentation component may be configured to allow an operator to select an observation from the report. A root cause component may be configured to determine one or more causal factors associated with the observation.