The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9473641 B1

PDF
Full Text
Expired
Date of Patent:
Oct. 18, 2016

Filed:

Oct. 12, 2015
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Hisao M. Chang, Cedar Park, TX (US);

Xiaolian Bi, San Antonio, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 11/00 (2006.01); H04M 3/533 (2006.01); G10L 15/26 (2006.01);
U.S. Cl.
CPC ...
H04M 3/533 (2013.01); G10L 15/26 (2013.01); H04M 3/5335 (2013.01); H04M 3/53333 (2013.01);
Abstract

Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail message in the plurality of voicemail messages a second frequency with which a user requests transcription of each voicemail, assigning a priority ranking to each voicemail message in the plurality of voicemail messages based on the respective first frequency and the respective second frequency, and transcribing untranscribed voicemail messages with a highest priority ranking. The method can include establishing a priority ranking threshold and repeatedly transcribing a next highest ranking untranscribed voicemail message until no further untranscribed voicemail messages remain above the priority ranking threshold.


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Chang, Hisao. (2016). System and method for automatically transcribing voicemail (U.S. Patent No. 9473641). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9473641

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