The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 18, 2016
Filed:
Jul. 17, 2014
Verizon Patent and Licensing Inc., Arlington, VA (US);
Ramesh Marimuthu, Edison, NJ (US);
Tanya D. Cherifi, Basking Ridge, NJ (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
An approach is provided for providing media and alert notification during a hold status of a communication session. The approach includes detecting a hold status of a communication session associated with a device. The approach also includes monitoring hold media transmitted to the device during the hold status and processing the monitored hold media to determine a variation in a characteristic of the hold media. The approach further includes determining a change in the hold status based on the variation; and presenting an alert notification on the device, another device, or a combination thereof to indicate the change in the hold status.