The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2016

Filed:

Mar. 05, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Feng-wei Chen, Raleigh, NC (US);

Joseph D. Johnson, Raleigh, NC (US);

Yongcheng Li, Raleigh, NC (US);

Samuel R. McHan, Jr., Apex, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04L 51/32 (2013.01); H04L 51/12 (2013.01);
Abstract

A tool for analyzing accessible data to provide recommendations to a user for how to manage communications. The tool receives a request to provide a recommendation for how to manage a specific communication. The tool requests accessible data for the specific communication. The tool determines a recommendation for how to manage the specific communication. The tool presents the recommendation for how to manage the specific communication.


Find Patent Forward Citations

Loading…