The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 27, 2016
Filed:
Feb. 29, 2012
Yusaku Masuda, Kanagawa, JP;
Yusaku Masuda, Kanagawa, JP;
RICOH COMPANY, LTD., Tokyo, JP;
Abstract
A report production apparatus includes a first collection unit configured to make requests depending on multiple types of device management systems respectively to collect pieces of device management information and convert the collected pieces into a common format, each piece of device management information being about usage of devices disposed at a base of the device management system; a second collection unit configured to make a request to collect contract information about quality assurance for the devices from a contract system; a third collection unit configure to make requests depending on multiple types of service desk systems respectively to collect pieces of service information and convert the collected pieces into another common format, each piece of service information being about device abnormality of the devices disposed at the base of the service desk system; and a production unit configured to produce a report using the above information.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile