The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 13, 2016
Filed:
Sep. 27, 2007
Nidhi Narang, Fremont, CA (US);
Suneetha Tirumalai, Sunnyvale, CA (US);
Nidhi Narang, Fremont, CA (US);
Suneetha Tirumalai, Sunnyvale, CA (US);
Unify Inc., Boca Raton, FL (US);
Abstract
A method for managing instant message communications, including conducting an instant message (IM) session between a first member of a callable workgroup and an external user participant that calls the callable workgroup; initiating, by the first member of the callable workgroup, a second IM session between the first member and at least one other member of the callable workgroup; and conducting the second IM session between the first member and the at least one other member of the callable workgroup, the at least one other member of the callable workgroup participating in the second IM session capable of monitoring communications of the first IM session between the first member and the external user.