The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 06, 2016
Filed:
Oct. 29, 2009
Applicants:
Mary Ellen Toebes, Cary, NC (US);
John Toebes, Cary, NC (US);
Inventors:
Mary Ellen Toebes, Cary, NC (US);
John Toebes, Cary, NC (US);
Assignee:
Cisco Technology, Inc., San Jose, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 3/533 (2006.01); H04M 3/42 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04M 3/53383 (2013.01); H04L 12/5815 (2013.01); H04L 51/043 (2013.01); H04M 3/42374 (2013.01);
Abstract
In one embodiment, a method includes determining when an incoming call from a caller to a callee is to be routed for processing by a voice mail arrangement, and obtaining status information associated with the callee when the incoming call is to be routed for processing by the voice mail arrangement. The method also includes generating a first greeting based on the status information, and processing the call. Processing the call includes causing the first greeting to be played for the caller.