The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 06, 2016
Filed:
Mar. 24, 2014
Ca, Inc., Islandia, NY (US);
John P Kane, Tafton, PA (US);
Vincent Re, Saint James, NY (US);
Daniel Holmes, Madbury, NH (US);
Darryl Bond, Center Moriches, NY (US);
CA, Inc., New York, NY (US);
Abstract
A method includes performing operations as follows on a processor: communicating with a data processing system to collect empirical data associated with operations of the data processing system, communicating with a customer feedback system to collect user sentiment data associated with the data processing system, generating an operational status of the data processing system based on the empirical data, generating a sentimental status of the data processing system based on the user sentiment data, and generating a composite status of the data processing system based on the operational status and the sentimental status.