The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 06, 2016

Filed:

Feb. 23, 2015
Applicant:

Ricoh Company, Ltd., Tokyo, JP;

Inventors:

Tetsuro Motoyama, Cupertino, CA (US);

Masaichi Niro, Kawasaki, JP;

Assignee:

RICOH COMPANY, LTD., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/12 (2006.01); G06F 11/22 (2006.01); G06Q 10/06 (2012.01); G06Q 10/10 (2012.01); H04N 1/00 (2006.01); H04N 1/032 (2006.01); H04N 1/32 (2006.01); H04L 12/26 (2006.01); G03G 15/00 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06F 3/1273 (2013.01); G03G 15/5079 (2013.01); G06F 3/1207 (2013.01); G06F 3/1219 (2013.01); G06F 11/2294 (2013.01); G06Q 10/06 (2013.01); G06Q 10/107 (2013.01); H04L 43/08 (2013.01); H04N 1/00209 (2013.01); H04N 1/0323 (2013.01); H04N 1/32021 (2013.01); H04L 12/58 (2013.01); H04N 2201/0017 (2013.01); H04N 2201/3202 (2013.01);
Abstract

A method, system, and program product for communicating with machines and end users connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service center to a resource administrator, but also may remain within a local or wide area network for transmission between a machine and an end user or a resource administrator. E-mail messages may be transmitted from a computer which is attached to a device which is being monitored or controlled and include information regarding the status, usage or capabilities of the attached device. The device may send status messages and usage information of the device by an end user to either a resource administrator or to a service center on the Internet through a firewall.


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