The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9417949 B1

PDF
Full Text
Expired
Date of Patent:
Aug. 16, 2016

Filed:

Dec. 10, 2015
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Zane C. Bray, London, GB;

Willem A. Harthoorn, Horsham, GB;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/079 (2013.01); G06F 11/076 (2013.01); G06F 11/0709 (2013.01); G06F 11/0772 (2013.01);
Abstract

In an approach for identifying an incident requiring action, a processor receives a plurality of notifications from a plurality of sensors, wherein each notification is related to a problem identified by a sensor of the plurality of sensors. A processor determines an event type corresponding to each of the plurality of notifications based on a type of sensor from which a respective notification originates. A processor creates a group of notifications based on a location from which each respective notification originated and a time period during which each respective notification originated. A processor calculates a weight for each notification of the group based on the corresponding event type, wherein the weight indicates a likelihood to cause other notifications. A processor issues an incident report that includes a maintenance ticket, wherein the maintenance ticket identifies a notification within the group of a higher weight than other notifications of the group.


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