The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 02, 2016
Filed:
Jul. 27, 2015
At&t Intellectual Property I, Lp, Atlanta, GA (US);
Catherine Wood, Arvada, CO (US);
Daniel P. Malee, Wheaton, IL (US);
Jeffrey Dicks, Chicago, IL (US);
Michael Everett, O Fallon, MO (US);
Srinidhi Venkata Subbarao, Sunnyvale, CA (US);
AT&T INTELLECTUAL PROPERTY I, LP, Atlanta, GA (US);
Abstract
A system for monitoring order fulfillment of telecommunication services is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a monitoring system having a controller element that submits a correlation ID to a service orchestration system (SOS) that manages one or more order fulfillment systems (OFSs) that collectively fulfill a select one of a plurality of telecommunication service orders according to a plurality of intermediate fulfillment steps, receives from the SOS information associated with the plurality of intermediate fulfillment steps tagged with the correlation ID, records said information according to the correlation ID, and collects correlated fulfillment activity for the plurality of telecommunication service orders from a plurality of iterations of the foregoing steps. Additional embodiments are disclosed.