The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 02, 2016
Filed:
Oct. 22, 2013
Nice-systems Ltd., Ra'anana, IL;
Anat Malin, Petach Tikva, IL;
Eran Moshe Talbi, Kfar Saba, IL;
Vadim Ilyasov, Tel-Aviv, IL;
Matan Keret, Oulu, FI;
Roni Krivoshey, Ramat Hasharon, IL;
Yoav Bahat, Givatayim, IL;
Efim Kolodizner, Ashdod, IL;
Tal Zur, Rishon-Lezion, IL;
NICE-SYSTEMS LTD., Ra'Anana, IL;
Abstract
A system and method for database flow management may include a rule engine which may examine information related to an interaction; select an action queue from the plurality of action queues; and store, in the selected action queue, archiving information related to the interaction. A recorder may select an action queue from the plurality of action queues; extract archiving information from the selected action queue and perform an archiving operation based on the extracted archiving information. The recorder may update an archiving information queue according to a result of the archiving operation. A unit may examine the plurality of archiving information queues to identify completed archiving operations and update a global table to include completed archiving operations. Other embodiments are described and claimed.