The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 26, 2016
Filed:
Jun. 18, 2014
Arris Solutions, Inc., Suwanee, GA (US);
Varad V. Voshi, Portland, OR (US);
Harindranath P. Nair, Hillsboro, OR (US);
ARRIS Enterprises, Inc., Suwanee, GA (US);
Abstract
A quality check of service received by a CPE device within a first customer premise is initiated, and if the results of the quality check indicate a problem with the service received by the CPE device, one or more CPE devices within one or more customer premises sharing upstream network resources with the first customer premise is identified and a quality check of service received by the one or more identified CPE devices can be conducted. If the results of the quality check of the one or more identified CPE devices indicate a problem with the service received by the CPE devices, a determination can be made that a problem exists at a network component upstream from the first customer premise and the other one or more customer premises.