The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 19, 2016

Filed:

Dec. 30, 2013
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Michele Berlingerio, Noicattaro, IT;

Xiaowen Dong, Lausanne, CH;

Aris Gkoulalas-Divanis, Dublin, IE;

Dimitrios Mavroeidis, Dublin, IE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 50/00 (2012.01); H04L 12/26 (2006.01); H04L 12/18 (2006.01);
U.S. Cl.
CPC ...
H04L 43/04 (2013.01); G06F 17/30864 (2013.01); G06Q 50/01 (2013.01); H04L 12/1813 (2013.01);
Abstract

A system and method for detecting, monitoring and ranking incidents from social media streams comprises detecting incidents from social media streams and continuously monitoring the incidents, calculating a current-score for each of the incidents, determining a projected-score indicating an expected evolution for each of the incidents, ranking the incidents based on the current-scores of the incidents, predicting ranking of the incidents based on the projected-score of the incidents, and updating the predicted ranking responsive to new input detected about the incidents from the social media streams. In one aspect, the current-score is computed in accordance with characteristics of the incident comprising one or more of social impact assessment, dynamic location of users, human perception, and social network features. In one aspect, the current-score is calculated using one or more diffusion models based on one of a type of the incident, and similar incidents for which their evolution is known.


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