The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 19, 2016
Filed:
Oct. 18, 2013
Nuance Communications, Inc., Burlington, MA (US);
Simon Falardeau, Laval, CA;
Gerard Nantel, Deux-Montagnes, CA;
Nuance Communications, Inc., Burlington, MA (US);
Abstract
An embodiment according to the present invention addresses reusability and alignment of content across channels in a multi-channel virtual assistant, by allowing users to define content on one channel and then have the content fully or partially translated for the other channels using a mix of pre-defined static rules, dynamic rules or machine learning. Content translation is provided based on communications channels, and content translation is performed from one to many formats, optionally in real time. Performing content translation using machine learning provides an advantage that as users work, content translation becomes more precise and covers more elements.