The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 19, 2016

Filed:

May. 14, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventor:

Doyle J. McCoy, Rochester, MN (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 11/36 (2006.01); G06F 9/455 (2006.01);
U.S. Cl.
CPC ...
G06F 11/079 (2013.01); G06F 9/45558 (2013.01); G06F 11/0712 (2013.01); G06F 11/366 (2013.01); G06F 11/3636 (2013.01);
Abstract

An approach is provided for collecting data for diagnosing a failure of a computer hardware device. After an indication of the failure of the computer hardware device that results in a full system crash is received, an address translation table of a central processing unit of the computer hardware device is collected. A format of call stack frames of an operating system (OS) image of the computer hardware device is retrieved. A type of the OS image is identified as being a hypervisor program image. Based on the collected address translation table, the retrieved format of the plurality of call stack frames, and the type of the OS image being a hypervisor program image, the call stack frames are retrieved and output to a computer file.


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