The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 12, 2016

Filed:

Feb. 18, 2014
Applicant:

Netapp, Inc., Sunnyvale, CA (US);

Inventors:

Johnny Kang-Wing Chan, Sunnyvale, CA (US);

Anish Kumar Gupta, Fremont, CA (US);

Saringni Addepally, San Jose, CA (US);

Pathiban D P, Palapallam Post, IN;

Assignee:

NetApp, Inc., Sunnyvale, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0772 (2013.01); G06F 11/0709 (2013.01); G06F 11/0787 (2013.01);
Abstract

A method, non-transitory computer readable medium, and storage server device that determines with a service processor when a system processor has experienced an error, the system processor coupled to a data storage device via a system port of the data storage device. Diagnostic information is retrieved with the service processor from the data storage device via a service port of the data storage device, when the system processor is determined to have experienced an error. The diagnostic information includes error or exception information associated with one or more hardware components. The retrieved diagnostic information is output by the service processor.


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