The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 05, 2016
Filed:
Dec. 09, 2013
Shinichi Sumiyoshi, Kanagawa, JP;
Tetsuo Yamashita, Kanagawa, JP;
Fumihiro Hasegawa, Tokyo, JP;
Miyuki Oda, Shizuoka, JP;
Yuusuke Ohta, Kanagawa, JP;
Yuka Kihara, Kanagawa, JP;
Masahiko Itoh, Kanagawa, JP;
Shinichi Sumiyoshi, Kanagawa, JP;
Tetsuo Yamashita, Kanagawa, JP;
Fumihiro Hasegawa, Tokyo, JP;
Miyuki Oda, Shizuoka, JP;
Yuusuke Ohta, Kanagawa, JP;
Yuka Kihara, Kanagawa, JP;
Masahiko Itoh, Kanagawa, JP;
RICOH COMPANY, LTD., Tokyo, JP;
Abstract
An information processing apparatus includes a receiving unit receiving data input to one or more apparatuses; a data storage unit storing the data with a determined display position thereof in a display screen; a log storage unit storing a data change as a log; an association unit monitoring a communication status of a communication with the one or more apparatuses, and associating information indicating an apparatus where a communication error occurs and a timing when the communication occurs with the log; a recording unit recording video of the data change displayed in the display screen from when the communication error occurs until when the communication is recovered for an apparatus; and a transmission unit transmitting the video from an event when the communication error occurs until an event when the communication is recovered and the log to the apparatus.