The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 28, 2016
Filed:
Dec. 30, 2013
Applicant:
Vonage America Inc., Holmdel, NJ (US);
Inventor:
Sagi Iltus, Hadera, IL;
Assignee:
Vonage America Inc., Holmdel, NJ (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/428 (2006.01);
U.S. Cl.
CPC ...
H04M 3/4286 (2013.01);
Abstract
Methods and systems for detecting completion of hold time for a user on a call are provided herein. In some embodiments, a method for detecting completion of hold time for a user on a call may include monitoring an audio signal of a call that has been placed on hold between a first device associated with the user and a first entity, determining a change in the monitored audio signal that indicates that the call is no longer on hold and generating a first alert to inform the user that the call is no longer on hold.