The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 14, 2016
Filed:
Apr. 08, 2014
Accenture Global Services Limited, Dublin, IE;
Joshua Z. Howes, Arlington, VA (US);
Walid Negm, Finksburg, MD (US);
James J. Solderitsch, Rosemont, PA (US);
Ashish Jotwani, Alexandria, VA (US);
Matthew Carver, Fairfax, VA (US);
Accenture Global Services Limited, Dublin, IE;
Abstract
An incident triage engine performs incident triage in a system by prioritizing responses to incidents within the system. One prioritization method may include receiving attributes of incidents and assets in the system, generating cumulative loss forecasts for the incidents, and prioritizing the responses to the incidents based on the cumulative loss forecasts for the incidents. Another prioritization method may include determining different arrangements of incidents within a response queue, calculating cumulative queue loss forecasts for the different arrangements of incidents within the response queue, and arranging the incidents in the response queue based on the arrangement of incidents that minimizes the total loss to the system over the resolution of all of the incidents present in the response queue.