The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 07, 2016

Filed:

Jun. 13, 2002
Applicants:

Jesse Ambrose, San Jose, CA (US);

Mark Curtis Hastings, Palo Alto, CA (US);

Atul Suklikar, San Carlos, CA (US);

Inventors:

Jesse Ambrose, San Jose, CA (US);

Mark Curtis Hastings, Palo Alto, CA (US);

Atul Suklikar, San Carlos, CA (US);

Assignee:

Oracle America, Inc., Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 10/10 (2012.01); G06Q 10/06 (2012.01); G06Q 30/06 (2012.01); G06Q 10/08 (2012.01); G06Q 10/00 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/00 (2013.01); G06Q 30/016 (2013.01); G06Q 30/02 (2013.01);
Abstract

A system and method for using business services within a customer relationship management (CRM) application. Business services are objects that encapsulate and simplify the use of some set of functionality. The CRM application includes an object manager that manages business objects as well as business services. Business objects are associated with data stored in the application database. Business services operate or act upon business objects to achieve a particular goal. Business services include methods that can be invoked and properties that maintain information about the state of a process during execution.


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