The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 31, 2016
Filed:
Jan. 14, 2014
International Business Machines Corporation, Armonk, NY (US);
Hagop Amendjian, Dollard-des-Ormeaux, CA;
Leon H. Cash, Jr., Durham, NC (US);
Manvendra Gupta, Brampton, CA;
Stewart J. Hyman, Richmond Hill, CA;
International Business Machines Corporation, Armonk, NY (US);
Abstract
An approach is provided for personalizing an error message for a user. The usage of help content by the user to resolve error condition(s) is monitored. Attributes of the usage are determined. A learning style of the user is determined based on the attributes. An error condition is detected. The error message is augmented (i.e., personalized) with a communication and/or hyperlink that is compatible with the learning style of the user, and that is configured to assist the user with resolving the detected error condition. The augmented error message is presented to the user.