The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 26, 2016
Filed:
Jun. 27, 2013
International Business Machines Corporation, Armonk, NY (US);
Donna K. Byron, Petersham, MA (US);
Reinaldo T. Katahira, Anhagabau, BR;
Lakshminarayanan Krishnamurthy, Round Rock, TX (US);
Craig M. Trim, Sylmar, CA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and associated systems for automating natural-language interactions between an expert system and a user. Characteristics of and relationships among elements of a set of business processes are captured, organized into a data structure, and stored as a set of business process models. The format, contents, and organization of these models are chosen to facilitate translating characteristics of the business processes into a format that may be stored in a knowledgebase of an expert system. The structured business-process models are then translated into a component of a knowledgebase from which an expert system may infer rules that guide its natural-language user interactions that relate to the business processes. In some embodiments, a similar method may be used to automatically translate business-process metadata, such as concept classes and process classes, into a similar knowledgebase-compatible format.