The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 19, 2016

Filed:

Nov. 08, 2012
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Rangachari Anand, Teaneck, NJ (US);

Juhnyoung Lee, Yorktown Heights, NY (US);

Rong Liu, Sterling, VA (US);

Kohtaroh Miyamoto, Tokyo, JP;

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06F 11/07 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0635 (2013.01); G06F 11/079 (2013.01); G06F 17/30705 (2013.01);
Abstract

Diagnosing and detecting causes of an incident may comprise classifying the incident by keywords, searching for co-occurring and reoccurring group of incidents, summarizing commonalities in the group of incidents, correlating the group of incidents with causes, defining association rules between the commonalities, and predicting potential problems based on the correlated group of incidents with causes.


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