The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 19, 2016
Filed:
Mar. 15, 2013
Applicant:
Samsung Electronics Co., Ltd., Gyeonggi-do, KR;
Inventors:
Assignee:
Samsung Electronics Co., Ltd, , KR;
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/14 (2006.01); H04M 1/215 (2006.01); H04M 1/24 (2006.01); H04M 1/725 (2006.01);
U.S. Cl.
CPC ...
G06F 11/1415 (2013.01); H04M 1/2155 (2013.01); H04M 1/24 (2013.01); H04M 1/7253 (2013.01);
Abstract
A fault diagnosis system, method, and apparatus are provided that diagnose a broken appliance and repair the broken appliance using voice communication. The method includes generating monitoring information, based on a current state of the appliance; generating first mix data by mixing the monitoring information and sound data; outputting the first mix data to a mobile communication terminal; receiving second mix data from the mobile communication terminal, when the monitoring information indicates that the appliance has a fault; extracting recovery data from the second mix data; and repairing the fault of the appliance using the recovery data.