The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 12, 2016
Filed:
Nov. 02, 2009
Peter J. Andrews, Mahopac, NY (US);
Alexander Faisman, Croton-on-Hudson, NY (US);
Genady Grabarnik, Scarsdale, NY (US);
Larisa Shwartz, Scarsdale, NY (US);
Peter J. Andrews, Mahopac, NY (US);
Alexander Faisman, Croton-on-Hudson, NY (US);
Genady Grabarnik, Scarsdale, NY (US);
Larisa Shwartz, Scarsdale, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method for voice browsing an integrated voice response server is described. The method includes visually displaying a representation of a choice tree for a service, where the service includes an audio menu of available actions. A selection of an action displayed in the representation is received. The method also includes automatically navigating the audio menu in order to initiate the selected action. Apparatus and computer readable media are also described.