The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 12, 2016
Filed:
Mar. 19, 2014
Amazon Technologies, Inc., Reno, NV (US);
Stefan Letz, Western Cape, ZA;
Ross Bevan Engers, Western Cape, ZA;
Daniel Bauman, Western Cape, ZA;
Willem Jacob Buys, Western Cape, ZA;
Timothy Ralph Sjoberg, Western Cape, ZA;
Ronen Dov Agranat, Western Cape, ZA;
Aidan Musnitzky, Western Cape, ZA;
Joshua Mentz, Western Cape, ZA;
Brian Frederick Mulder, Western Cape, ZA;
Amazon Technologies, Inc., Reno, NV (US);
Abstract
Entities such as resource and service providers can utilize a ticketing system to define operational actions as primitives that can be stored, combined into more complex workflows, and executed in a restricted zone wherein a portion of the resources or services are not directly accessible to those providers. These primitives can be stored in the provider environment and shared with the restricted zone, in order to provide a structured approach to the sharing of operational knowledge. When a primitive is first received to the restricted zone, a person vetted by the customer associated with the restricted zone can review and approve the primitive, and can cause the primitive to be executed in the restricted zone. When that same primitive is subsequently received to the restricted zone, a lookup can be performed to determine that an approval exists, whereby the primitive can be executed in the restricted zone without another review.