The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 12, 2016

Filed:

Jan. 03, 2011
Applicants:

Irandi U. Bulumulla, San Francisco, CA (US);

Ryan Guest, Stockton, CA (US);

Inventors:

Irandi U. Bulumulla, San Francisco, CA (US);

Ryan Guest, Stockton, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G07F 19/00 (2006.01); H04M 15/00 (2006.01); G05B 19/418 (2006.01); G06F 9/46 (2006.01); G06Q 30/06 (2012.01); G06Q 30/04 (2012.01); G06Q 20/10 (2012.01); G06Q 40/00 (2012.01); G06Q 40/02 (2012.01); G06Q 50/18 (2012.01); G06Q 40/04 (2012.01); G06Q 10/10 (2012.01); G06F 11/34 (2006.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/06 (2013.01); G06F 11/3476 (2013.01); G06F 11/3495 (2013.01); G06Q 30/04 (2013.01); G06F 11/3409 (2013.01); G06F 11/3438 (2013.01); G06Q 10/10 (2013.01); G06Q 20/102 (2013.01); G06Q 40/00 (2013.01); G06Q 40/02 (2013.01); G06Q 40/04 (2013.01); G06Q 40/10 (2013.01); G06Q 50/188 (2013.01); H04L 41/0604 (2013.01);
Abstract

A method of collecting data from multiple sources in a multi-tenant system is provided. The method includes obtaining data corresponding to a first tenant in the multi-tenant system and a second tenant in the multi-tenant system from a first source, obtaining data corresponding to the first tenant in the multi-tenant system and the second tenant in the multi-tenant system from a second source, and aggregating the data obtained from the first and second sources into a single database and associating each entry of the obtained data with at least one of the tenants of the multi-tenant system.


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