The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 12, 2016

Filed:

May. 02, 2012
Applicants:

Vivek Ravindranath Narasayya, Redmond, WA (US);

Feng LI, Singapore, SG;

Surajit Chaudhuri, Redmond, WA (US);

Inventors:

Vivek Ravindranath Narasayya, Redmond, WA (US);

Feng Li, Singapore, SG;

Surajit Chaudhuri, Redmond, WA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); H04L 12/24 (2006.01); G06F 11/34 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30575 (2013.01); G06F 11/3457 (2013.01); H04L 41/5003 (2013.01); H04L 41/5009 (2013.01);
Abstract

Various technologies described herein pertain to evaluating service provider compliance with terms of a performance service level agreement (SLA) for a tenant in a multi-tenant database system. The terms of the performance SLA can set a performance criterion as though a level of a resource of hardware of the multi-tenant database system is dedicated to the tenant. An actual performance metric of the resource can be tracked for a workload of the tenant. Further, a baseline performance metric of the resource can be determined for the workload of the tenant. The baseline performance metric can be based on a simulation as though the level of the resource as set in the performance SLA is dedicated to the workload of the tenant. Moreover, the actual performance metric can be compared with the baseline performance metric to evaluate compliance with the performance SLA.


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