The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 12, 2016

Filed:

Jun. 12, 2015
Applicant:

Digital River, Inc., Minnetonka, MN (US);

Inventors:

Andrew Harris Doeden, Eden Prairie, MN (US);

Samy V. Pugazhendhi, Ladera Ranch, CA (US);

Assignee:

DIGITAL RIVER, INC., Minnetonka, MN (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/20 (2006.01); G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/2007 (2013.01); G06F 11/0709 (2013.01); G06F 11/0769 (2013.01); G06F 11/2023 (2013.01); G06F 11/2041 (2013.01); G06Q 30/018 (2013.01); G06Q 30/06 (2013.01); G06F 11/2048 (2013.01); G06F 2201/85 (2013.01);
Abstract

Disclosed is a computerized method, non-transitory machine-readable medium and computer system for ensuring that critical information, such as that allowing an ecommerce customer to activate purchased downloadable software, can be retrieved even if issues occur in the primary distribution center. The method receives a call for data (e.g. key) at a first endpoint associated with a first distribution center, determining that the call for the data cannot be fulfilled at the first endpoint, and shifting the call for the data to a second endpoint associated with a second distribution center. The computer system comprises a first and second distribution center system, including modules for: fulfilling a call for data, or key; determining if a call cannot be fulfilled, determining a plurality of error indications; and redirecting calls originally directed to one of a first computer or a second computer to the other of the first computer and the second computer.


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