The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 29, 2016
Filed:
Nov. 13, 2009
Applicant:
Russell Crisp, Atlanta, GA (US);
Inventor:
Russell Crisp, Atlanta, GA (US);
Assignee:
ARRIS Enterprises, Inc., Suwanee, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/22 (2006.01);
U.S. Cl.
CPC ...
G06F 11/2294 (2013.01);
Abstract
Systems and methods can provide for log storage and retrieval from broadband communications devices. In some implementations, such systems and methods can detect unanticipated errors or failures, can process and store logs, and can operate to transmit the logs to an external central server. In other implementations, an external central server can retrieve stored logs. The logs can be gathered to analyze and resolve problems with the broadband communications devices and to facilitate notification to a central location of potential device and/or customer issues.