The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 22, 2016
Filed:
May. 21, 2012
Corey Fugman, San Jose, CA (US);
Benjamin Vigier, San Francisco, CA (US);
Yingfeng Su, Santa Clara, CA (US);
Chen LI, San Jose, CA (US);
Filip Krsmanovic, San Francisco, CA (US);
Corey Fugman, San Jose, CA (US);
Benjamin Vigier, San Francisco, CA (US);
Yingfeng Su, Santa Clara, CA (US);
Chen Li, San Jose, CA (US);
Filip Krsmanovic, San Francisco, CA (US);
Apple Inc., Cupertino, CA (US);
Abstract
A customer service application resident on a user's portable electronic device is used to get information about a service and also request the service offered by a store. The customer service application can check for nearby stores when launched. Once the user is deemed to be within the service area of the store, the store host server computer can start sending information about various products, servers, events, or workshops offered by the store. The user can use the customer service application to request product or service help from store employees, register for an event/workshop, reserve a product for pickup, etc.