The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 22, 2016
Filed:
Jul. 31, 2014
Venkitesh Subramanian, Palo Alto, CA (US);
Venkat Iyer, Palo Alto, CA (US);
Prerna Makanawala, Mountain View, CA (US);
Lin Pang, Palo Alto, CA (US);
Ryan Currier, Palo Alto, CA (US);
Venkitesh Subramanian, Palo Alto, CA (US);
Venkat Iyer, Palo Alto, CA (US);
Prerna Makanawala, Mountain View, CA (US);
Lin Pang, Palo Alto, CA (US);
Ryan Currier, Palo Alto, CA (US);
SAP SE, Walldorf, DE;
Abstract
Techniques are described for providing additional content that is relevant to an upcoming service appointment in an audible format. The additional content can be retrieved from remote sources and aggregated to form an audio package to be played back to the technician as the technician travels to a destination address that corresponds with the upcoming service appointment. The additional content retrieved can depend on the estimated travel time to the destination address. By presenting the additional content audibly at the same time as route directions are being presented graphically, the driver can multi-task which results in time savings since the additional content has been consumed during the drive to the upcoming appointment rather than when the technician arrives at the destination address.