The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9288314 B1

PDF
Full Text
Expired
Date of Patent:
Mar. 15, 2016

Filed:

Sep. 12, 2013
Applicant:

Fujitsu Limited, Kawasaki, JP;

Inventors:

Naoto Kawashima, Yokohama, JP;

Naoto Matsudaira, Yokohama, JP;

Yuusuke Tounai, Nishi, JP;

Hiroshi Yoshida, Yokohama, JP;

Shingo Hirono, Yokohama, JP;

Assignee:

FUJITSU LIMITED, Kawasaki, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 3/42 (2006.01); H04M 3/51 (2006.01); H04M 3/22 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42221 (2013.01); H04M 3/5175 (2013.01); H04M 3/2281 (2013.01);
Abstract

An call evaluation device pairs an utterance of the first speaker and an utterance of the second speaker, which are associated with the same screen identification information, to be a question and answer, obtains a totalized value of the number of question and answers for each screen identification information and an utterance time of the second speaker for each question and answer, and generates display information to cause an output device to display the totalized value of the number of question and answers for each screen identification information and the utterance time of the second speaker for each question and answer.


Find Patent Forward Citations

Kawashima, Naoto. (2016). Call evaluation device and call evaluation method (U.S. Patent No. 9288314). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9288314

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