The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 15, 2016
Filed:
Sep. 11, 2013
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Josef A. Scherpa, Fort Collins, CO (US);
Tracee L. Wolf, Ossining, NY (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01); H04L 29/06 (2006.01); H04L 12/18 (2006.01); G06Q 10/10 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
H04L 51/04 (2013.01); H04L 12/1831 (2013.01); H04L 51/046 (2013.01); H04L 51/16 (2013.01); H04L 65/403 (2013.01); G06Q 10/10 (2013.01); G06Q 10/107 (2013.01); G06Q 30/02 (2013.01);
Abstract
Preserving collaborative history includes detecting a trigger for a chat session between at least two participants using a processor and, responsive to the trigger, obtaining event data for an event occurring during the chat session and involving at least one of the participants. The event data is included within a transcript of the chat session. In other cases, event data is obtained from external systems that is correlated with the chat session and is included within the transcript.