The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 15, 2016
Filed:
Jun. 12, 2009
Justin P. Bandholz, Cary, NC (US);
William G. Pagan, Durham, NC (US);
William J. Piazza, Holly Springs, NC (US);
Justin P. Bandholz, Cary, NC (US);
William G. Pagan, Durham, NC (US);
William J. Piazza, Holly Springs, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
System, computer implemented method and computer program product for preparing and navigating a query tree including a plurality of query nodes and informational nodes. Each query node is associated with a prompt, branching criteria and keywords. A current query node provides a prompt to a user and a user response is received and analyzed to identify branching criteria and keywords from the user response. The method navigates to another node in the query tree in consideration of the branching criteria received in the user response and a comparison between the keywords received in the user response and the keywords associated with the query nodes. The comparison may validate navigation to a destination node corresponding to the branching criteria or the comparison may indicate incorrect navigation of the query tree. Corrective navigation can be implemented in various ways based upon the keywords received in the user response.