The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 23, 2016
Filed:
Jun. 18, 2012
Applicant:
William Charles Hare, Jr., Cumming, GA (US);
Inventor:
William Charles Hare, Jr., Cumming, GA (US);
Assignee:
ARRIS Enterprises, Inc., Suwanee, GA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04N 7/173 (2011.01); H04N 17/00 (2006.01); H04N 17/04 (2006.01);
U.S. Cl.
CPC ...
H04N 17/00 (2013.01); H04N 17/045 (2013.01);
Abstract
Methods, systems, and computer readable media can provide diagnosis of service-affecting issues in CPE devices. The diagnostic process can include retrieving a testing hierarchy associated with a received diagnostic command, executing the lowest-level diagnostic in the testing hierarchy, successively executing the remaining diagnostics in the testing hierarchy in the order implicated by the hierarchy until the commanded diagnostic is executed, and identifying the service-affecting issues found.