The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 23, 2016

Filed:

Mar. 11, 2013
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Miki Enoki, Kanagawa-ken, JP;

Hiroshi Kanayama, Kanagawa-ken, JP;

Tetsuya Nasukawa, Kanagawa-ken, JP;

Shiho Negishi, Tokyo, JP;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G06F 17/21 (2006.01); G06F 17/30 (2006.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06F 17/21 (2013.01); G06F 17/277 (2013.01); G06Q 30/0201 (2013.01); G06F 17/2715 (2013.01); G06F 17/2785 (2013.01); G06F 17/30728 (2013.01); G06Q 30/02 (2013.01);
Abstract

A method, device, and computer program product for detecting negative opinions in social media, computer program product, and computer. Negative opinions in social media can be precisely detected at an early stage. A method for processing, with a computer, a plurality of messages sent by a plurality of users over time includes the following steps: obtaining a plurality of messages, each including a specific proper noun; determining a politeness level of each of the plurality of messages, each including the specific proper noun; and calculating a proportion of messages having a politeness level lower than a certain threshold with respect to the plurality of messages, each including the specific proper noun.


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