Mail run balancing using video capture

Abstract

A method and system for mail run balancing of critical documents on a sorter machine that comingles both critical and non-critical documents. A plan identifying a set of critical documents to be processed as part of a mail run is received at the sorter. The plan includes an individual identifier code for each critical document. Sets of critical and non-critical documents are sorted as part of the comingled mail run. A camera scans the documents for the individual identifier codes on the critical documents during sorting. The camera captures an image of the scanned critical documents. A list of scanned individual identifier codes of sorted critical documents is stored for later use, along with the captured images of the documents. The list of scanned individual identifier codes is compared to the identifier codes of the critical documents in the plan. Based on the comparison, a first comparison list of scanned identifiers that do not match any identifiers in the plan and a second comparison list of identifiers in the plan that are not matched to pieces scanned are generated. The first comparison list is reconciled with the second comparison list by, at least in part, displaying the captured images to assist in matching corresponding documents from the lists.