The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9253323 B1

PDF
Full Text
Expired
Date of Patent:
Feb. 02, 2016

Filed:

Dec. 12, 2014
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventor:

Douglas F. Reynolds, Austin, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 3/493 (2006.01); H04L 29/06 (2006.01); H04M 7/00 (2006.01); H04M 1/27 (2006.01);
U.S. Cl.
CPC ...
H04M 3/4936 (2013.01); H04L 29/06027 (2013.01); H04L 65/1009 (2013.01); H04L 65/4007 (2013.01); H04M 1/271 (2013.01); H04M 3/493 (2013.01); H04M 7/006 (2013.01); H04M 2203/355 (2013.01);
Abstract

A process performed by a personal interactive voice response service node includes setting interactive voice response service node prompts for a communications address to which communications are answered by the personal interactive voice response service node. The process includes mapping, in response to individualized instructions, actions to correspond to selections of set interactive voice response service node prompts. The process also includes identifying a selection of an interactive voice response service node prompt and executing a mapped action corresponding to the selection identified. Voice communications to and from the personal interactive voice response service node are packetized and transmitted over the internet via a network server that coordinates communications for personal interactive voice response service nodes.


Find Patent Forward Citations

Reynolds, Douglas. (2016). Voice over ip method for developing interactive voice response system (U.S. Patent No. 9253323). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9253323

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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