The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 02, 2016
Filed:
Apr. 01, 2010
Aaron M. Cohen, Westford, MA (US);
Aaron M. Cohen, Westford, MA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computing device is configured to capture accessibility information for remote technical support diagnostics. The computing device includes a computer display, a data storage device, and a communication interface. The computer display displays an application window for an application program. The data storage device stores an image and corresponding accessibility context information. The image is a screen shot of display content, including the application window, on the computer display. The accessibility context information describes an accessibility parameter associated with the application window depicted within the image. The communication interface transmits the image and the associated accessibility context information to a remote user in response to a request from the remote user.