The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 02, 2016

Filed:

Jul. 29, 2013
Applicant:

Amadeus S.a.s., Sophia Antipolis, FR;

Inventors:

Pierrick Francois, Antibes, FR;

Jacques Bonaud, Cagnes-sur-mer, FR;

Assignee:

AMADEUS S.A.S., Biot, FR;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 10/02 (2012.01); G06Q 30/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/02 (2013.01); G06Q 30/0635 (2013.01);
Abstract

Methods, apparatus, and computer program products for handling or managing delayed answers to shopping requests directed to travel content provider platforms. A query processing server of a travel reservation system receives a multi-provider shopping request from an inquiring entity, such as a travel agency, and directs it to a content provider platform, such a platform of a rental car agency. If the content provider platform responds within a given time limit, the query processing server forwards the response to the inquiring entity and updates cache data based upon the response. If the content provider platform does not respond within the given time limit, the query processing server forwards a cache-based response to the inquiring entity. If the content provider platform responds after the given time limit has exceeded, the query processing server updates the cached data to reflect to the belated response from the content provider platform.


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