The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 19, 2016
Filed:
Mar. 07, 2013
Accenture Global Services Limited, Dublin, IE;
Michael A. Holzman, Chicago, IL (US);
Charles Nebolsky, Northbrook, IL (US);
Jon Walheim, San Francisco, CA (US);
Steven W. Diamond, San Antonio, TX (US);
Frank O. Redey, Bolingbrook, IL (US);
Larry M. Socher, Vienna, VA (US);
Christopher J. Pierce, Chicago, IL (US);
ACCENTURE GLOBAL SERVICES LIMITED, Dublin, IE;
Abstract
A communication collaboration system may include a memory storing machine readable instructions to receive a first signal representing a first mode of communication for a user. The communication collaboration system may further include machine readable instructions to seamlessly escalate the first signal to a second signal representing a second mode of communication for the user. The second mode of communication may be different from the first mode of communication. The communication collaboration system may further include a processor to implement the machine readable instructions.